CRM

 

Customer Relationship Management

 

“Let us Develop the best CRM strategy to help your Business Attract, Retain and Nurture a Profitable Customer Base.”

CRM (Customer Relationship Management), which has become an industry standard today, is a model that effectively manages the interactions of a company with its existing and prospective customers. It utilizes technology for organizing, automating and synchronizing sales, marketing, technical support and customer service.

In today’s market driven economical scenario, providing your customers with the finest services and top-notch customer support are vital, but not the only aspects that will lead you to success. So, every business needs to analyze the transaction information in relation to its sales and customers to develop better and much demanded products and services for the customers over the long run by determining not-so-obvious insights about customers buying behavior, their requisites and expectations of the business.

At Crea8s, we believe in a client centric approach and offer CRM as a strategy that can aid in attracting, retaining and growing a profitable customer base. Whether your objective is to augment operational flexibility in your organization, improve the customer satisfaction or to decrease the cost, our CRM services will help you with relevant experience and expertise to provide you with measurable business value.

Our CRM services help you attain the following organizational objectives

  • Increased overall productivity
  • Augmented market share
  • Reduced costs and expenses
  • Better targeting and profiling
  • Significantly improved customer service, retention and loyalty
  • Added up-selling and cross-selling
  • Higher sales productivity
  • Streamlined sales and marketing processes

The CRM solutions that we offer help you attain various organizational objectives and address a variety of organizational issues. We ensure that our CRM strategies deliver the right configuration, orchestrate a pinpoint execution, include end user training and provide technical support whenever you need it.

We offer flexible and easy to start CRM solutions that can make your workflow easier. Our highly flexible configuration options ensure custom installation and you can enable features in your CRMs very easily. Our CRM service works exactly the way you want it to work. We offer highly comprehensive CRM solutions that allow you to integrate all the customer knowledge effectively and use it for the growth & development of your company.

Our CRM Service offering

We are a leading CRM company that offers end to end enterprise CRM solutions that range from package selection to application maintenance & support. We offer following services pertaining to CRM:

  • Consulting
  • Implementation
  • Customization and Integration
  • Services Upgrade
  • Quality Assurance and Testing Services
  • Business Intelligence and Analytics
  • Customer Data Integration
  • Support and Maintenance

Crea8s is one of the top CRM solution providers and we believe that customer management is one of the most vital components of business strategy. Our profound knowledge and vast experience in sales, marketing, analytics, and support and business solutions help our clients realize their business objectives easily and in shorter spans of time. Our CRM processes, methodologies and implementation strategies offer incredible business value and accelerate delivery engagements. Our strategic alliances with some leading names in the global business landscape help our clients stay current with the latest technology trends.

To find out more about our interactive CRM services, please contact our Solution Consultant.